Refund policy

Digital Product Refund Policy

At Peppy Fox Crafts, we take great care in creating high-quality stained glass patterns and mystery experiences.

Because our products are digital and cannot be returned once delivered, all sales are considered final.

If you experience any of the following:

• You did not receive your purchase
• A download link isn't working
• A file is corrupted
• You received the wrong product

please contact us at peppyfoxcrafts@gmail.com and we'll resolve the issue as quickly as possible.

If we determine there has been an error with your order, we'll provide a replacement or refund where appropriate.

We want every customer to have a wonderful experience with Peppy Fox Crafts, so if something isn't right, please reach out—we're happy to help.